When on battery, it looks like the battery capacity has diminished, and the device will no longer hold a battery charge. According to Microsoft, impacted Surface Pro 3 devices will only work properly when plugged in to power. ![]() This update corrects the firmware component that functions as a ‘fuel gauge’ so that the battery capacity is accurately reported.”Īn associated FAQ provides a bit more detail. Three days after it was issued, however, Microsoft has finally come clean.Īccording to the site, an update for the Surface Pro Embedded Controller Firmware issued on Novem“corrects an error that may occur on a limited number of Surface Pro 3 devices where the full charge capacity of the battery is misreported to the operating system and device firmware. But-as has been the case recently-Microsoft neglected to document it on its Surface Pro 3 Update History web site. Yes, this is what it can be like to own a Surface device.Īnyway, a number of folks on Twitter alerted me to this new firmware update a few days back. But that fix actually caused a worse battery problem. And then the firm promised to fix this issue in mid-August. Later that month, Microsoft said that a software fix would cure the problems. ![]() Good news, Surface Pro 3 users: A new firmware update for your tablet promises to fix the battery issues many have been experiencing since the summer.įor background, these issues first, ahem, surfaced in July.
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